Customer confidence is always key, not more so than now. We are currently offering a mystery shop which will test your new COVID policy and processes as a customer. We then feed-back the experience so you can be confident your COVID policy are working, and of course enables you to tweak them to make it more robust if necessary. We can do this as a one off or 3 to 4-month intervals so you can measure your success.

Contracted and ad-hoc benchmarking programs will monitor the sales performance of both your team and your competitors will help drive the sales culture within your business.